An ISO 9001:2000 Registered Organization
Consolidated Credit Counseling Services has gone to great lengths to ensure that its clientele, both consumers and creditors alike, receive superior service for all of their debt management needs. Therefore, Consolidated Credit completed a year long process to officially become an ISO 9001:2000 Registered Organization. Unlike other accreditation services that are recognized only in the United States and Canada, ISO 9000 is recognized and accepted worldwide.
The International Organization for Standardization is an organization made up of members from nearly every country in the world.
One of the many "standards" that this organization releases is ISO 9001:2000. The ISO standards were developed so that companies in all industries, product or service related, could benefit from the implementation of a Quality Management System (QMS).
Registration to the ISO 9000 family of standards is not a simple undertaking. Not only did we undergo a rigorous registration audit of our entire QMS (by an accredited independent third party auditing agency), we will continue to be audited bi-annually for the first three years of our registration by the same accredited auditing agency. Also, every five years, the ISO 9000 standard is reviewed and updated as necessary by the ISO. This begins the registration process anew, thereby necessitating the continuous auditing of our QMS.
Achieving registration to the ISO 9000 family of standards signifies that we have implemented and effectively maintain a Quality Management System focused on customer and creditor satisfaction, and the continuous improvement of our service.
