Frequently Asked Questions
About Consolidated
Do you charge a fee or ask for a voluntary contribution?
Do you provide loans?
What assurance do I have that information about me (including my address and phone number) will be kept confidential?
About the Debt Management Program
Will your program stop harassing phone calls from my creditors?
How will the program affect my credit report?
How will a creditor know I joined your program?
How does a Debt Management Program differ from Chapter 13 bankruptcy?
When can I expect to pay off my debt?
Will I receive statements from my creditors?
About the Counselors
What are the qualifications of your counselors?
How can my counselor help me?
Debt
What is the Fair Debt Collection Practices Act (FDCPA)?
Is a home equity loan a good way to pay off credit card debt?
What is unsecured debt?
Education
What type of education do you provide? Is it free?
What books do you recommend for money and credit management?
