| July 13, 2011

Consolidated Credit is Recognized for Outstanding Customer Service

Celebrating new recognition from the International Customer Management Institute

Consolidated Credit, a top national credit counseling agency and financial education provider has been recognized for its notable customer service by the International Customer Management Institute by being awarded runner-up for the Global Contact Center of the Year Gold Award in the small business category. Four Gold Award finalists were recognized for their superb customer service under separate categories of small and large organizations at the ACCE 2011 Conference & Expo held in New Orleans, LA on June 15, 2011. Consolidated Credit along with three other organizations received this honorable recognition based upon four key elements: strategy and leadership, advanced technology, operational effectiveness, and focus on properly managing people.

The top four honorees were selected from 50 worldwide organizations that competed for the awards. Consolidated Credit’s Director of Operations, Brenda Horner, attended the ACCE 2011 Conference & Expo to accept the Gold Award earlier this summer on behalf of Consolidated Credit. “I am extremely proud of our diligent customer service staff that has a sincere affection for treating our clients with the utmost respect while providing them with all the proper financial education and credit counseling they need to get out of credit card debt and regain their financial independence,” said Horner, who has been managing and training Consolidated Credit’s customer service department for more than 12 years.

Consolidated Credit has helped more than 5 million Americans get out of debt and regain their financial independence through debt management plans and credit counseling and has operated on the basis that the customer comes first before anything else. “The two founding principles in Consolidated Credit’s culture is building a trustworthy relationship by taking care of our customers’ needs as well as helping Americans better their quality of life through financial education and credit counseling.

"We are really proud to recommend Consolidated Credit" Kathleen Cannon, President & CEO of United Way of Broward County. Consolidated Credit Counseling Services, Inc. is pleased to announce our partnership with the United Way as a United Way Chairman’s Circle Organization.

"We are really proud to recommend Consolidated Credit" Kathleen Cannon, President & CEO of United Way of Broward County. Consolidated Credit Counseling Services, Inc. is pleased to announce our partnership with the United Way as a United Way Chairman’s Circle Organization.

All Consolidated Credit counselors are certified personal financial counselors (CFC) We've helped 5 million people get out of debt! Call us today and see what we can do for you.

Consolidated Credit is honored to receive the 2012 Excellence in Financial Literacy Education (EIFLE) Nonprofit Organization of the Year award. The EIFLE awards acknowledge innovation, dedication and the commitment of organizations that support financial literacy education worldwide. See what Consolidated Credit can do for you.

Consolidated Credit is honored to receive the 2012 Excellence in Financial Literacy Education (EIFLE) Nonprofit Organization of the Year award. The EIFLE awards acknowledge innovation, dedication and the commitment of organizations that support financial literacy education worldwide. See what Consolidated Credit can do for you.

The National Industry Standards for Homeownership Education and Counseling are a set of guidelines for quality homeownership and counseling services. Industry professionals who adopt these standards can be trusted to provide consistent, high quality advice.
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Consolidated Credit Consulting Services, Inc. has been verified as the owner or operator of the Web site located at www.consolidatedcredit.org. Official records confirm Consolidated Credit Consulting Services, Inc. as a valid business. Call us today and see what we can do for you.

Consolidated Credit is a Certified ISO 9001 company, as verified through Bureau Veritas Certification.

Time tested and customer trusted. Consolidated Credit Counseling Services has been a BBB Accredited Business since 1998 and has a current A+ rating. Call us today and see what we can do for you.

View the Consolidatedcredit.org review status

Time tested and customer trusted. Consolidated Credit Counseling Services has been a BBB Accredited Business since 1998 and has a current A+ rating. Call us today and see what we can do for you.

View the Consolidatedcredit.org review status

Consolidated Credit is proud to be an ANAB accredited member. Accreditation by a recognized and respected body such as ANAB ensures the impartiality and competence of our company. To see what we can do for you, give us a call.

U.S. Department of Housing and Urban Development - HUD's mission is to create strong, sustainable, inclusive communities and quality affordable homes for all. Consolidated Credit is proud to be a member of HUD and also part of the Hope Now Alliance.

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