Robyn M. is a part-time client services rep for Consolidated Credit. She also works as a dental surgical assistant and a phlebotomy professor, teaching students to painlessly draw blood. Why these three jobs? Because in each, she helps ease people’s pain.
“From the oral surgery, I’m helping people get out of physical pain. Here I’m helping people get out of mental pain,” she says. “And when I teach phlebotomy, I’m helping people go in a new direction in their life.”
So what inspired you to become a client services rep?
“Many people are depressed when they’re in debt, and they feel that there’s no relief,” she explains. “I enjoy being here and answering their questions and making them feel better about themselves. It makes them feel better, and it makes me feel better trying to help them.”
There’s always a reason why people fall into debt. What’s the most common you’ve heard?
“Medical,” she says. “And the second is losing a job, especially over the last five years. Once you lose a job, debt may not happen right away. It takes a couple years to catch up to you, and then you’re just in hole. It’s heartbreaking.”