Contact Us

Contact Our Certified Experts

Credit Counseling

If you need debt help or if you simply have questions about finances – we can help. Call or email and a certified counselor will be happy to help you.
Contact us toll-free by email or phone:
Counselor@ConsolidatedCredit.org
1-800-320-9929

Housing Counseling

We are a U.S. Department of Housing and Urban Development (HUD) Certified Agency. Our counselors are knowledgeable and trained to help you succeed.
Contact us toll-free by email or phone:
Housing@ConsolidatedCredit.org
1-888-435-2261

Existing Client Contact Information

Secure Member Portal

Our Member Portal is where clients can conveniently manage and review accounts as well as access a variety of educational financial resources. Log on here

Client Services

If you’re a client in need of assistance, please call your Client Service Team at 1-877-201-7780. They are available Monday – Thursday 8:30 am to 8 pm and Friday 9 am to 5 pm EST.

Suggestions, Compliments, Feedback or Issues?

Your satisfaction matters! If our service falls short or your expectations or if you would like to share feedback with us, please let us know so we can address your suggestions and concerns.
Contact our Client Advocate Team by submitting the following feedback form.

Our mailing address is:
Consolidated Credit
Attn: Client Advocate Team
5701 West Sunrise Blvd.
Fort Lauderdale, FL 33313

Consolidated Credit Board of Directors

We strive to provide the best possible service to each of our clients. If you ever have a question, comment, complaint, or concern and wish to write to Board of Directors, you may do so by sending a letter to:
Consolidated Credit
Board of Directors: Member Satisfaction Unit
5701 West Sunrise Blvd.
Fort Lauderdale, FL 33313

Consolidated Credit is a member of the Better Business Bureau, United Way Chairman’s Circle, Greater Fort Lauderdale Chamber of Commerce, Association of Credit Counseling Professionals, and U.S. Department of Housing and Urban Development (HUD).