Contact Us
Contact Our Certified Experts
Credit Counseling
If you need debt help or if you simply have questions about finances – we can help. Call or email and a certified counselor will be happy to help you.
Contact us toll-free by email or phone:
Toll Free – 844-285-9318
Email – [email protected]
Hours:
Monday 8:00 AM – 10:00 PM
Tuesday 8:00 AM – 10:00 PM
Weds: 8:00 AM – 10:00 PM
Thurs: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday – Closed
Housing Counseling
We are a U.S. Department of Housing and Urban Development (HUD) Certified Agency. Our counselors are knowledgeable and trained to help you succeed.
Contact us toll-free by email or phone:
[email protected]
1-800-435-2261
Hours of operation:
Monday – Friday 8:00 am to 5:00 pm
Existing Client Contact Information
Secure Member Portal
Our Member Portal is where clients can conveniently manage and review accounts as well as access a variety of educational financial resources. Log on here
Client Services
If you’re a client in need of assistance, please call your Client Service Team at 1-877-201-7780. They are available Monday – Thursday 8:30 am to 8 pm and Friday 9 am to 5 pm EST.
Toll Free – 1-877-201-7780
Office hours:
Monday – Thursday 8:30 am to 8pm
Friday – 9am to 5pm
You can also visit the members portal or chat
Member Portal – https://members.consolidatedcreditsolutions.org/
Suggestions, Compliments, Feedback or Issues?
Your satisfaction matters! If our service falls short of your expectations or if you would like to share feedback with us, please let us know so we can address your suggestions and concerns.
Contact our Client Advocate Team by submitting the following feedback form.
Our mailing address is:
Consolidated Credit
Attn: Client Advocate Team
5701 West Sunrise Blvd.
Fort Lauderdale, FL 33313
Consolidated Credit Board of Directors
We strive to provide the best possible service to each of our clients. If you ever have a question, comment, complaint, or concern and wish to write to Board of Directors, you may do so by sending a letter to:
Consolidated Credit
Board of Directors: Member Satisfaction Unit
5701 West Sunrise Blvd.
Fort Lauderdale, FL 33313
Consolidated Credit is a member of the Better Business Bureau, United Way Chairman’s Circle, Greater Fort Lauderdale Chamber of Commerce, Association of Credit Counseling Professionals, and U.S. Department of Housing and Urban Development (HUD).
Compliance and Legal Matters
If you have a compliance issue, question or related legal matter please email us at [email protected].
Mail to:
Consolidated Credit
Attention: Legal/Compliance
5701 West Sunrise Blvd.
Fort Lauderdale, FL 33313
