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Consolidated Credit Helps South Florida Renters Apply for Emergency Rental Assistance

Written by:
Financial Literacy Specialist

In late August, the U.S. Treasury issued an update on the Emergency Rental Assistance Program (ERAP). The news was not good. Only roughly 10% of the $46.5 billion that Congress has approved to provide rental relief has been distributed. That means only about $5.1 billion has been distributed to struggling renters who critically need these funds.

“People are extremely frustrated and that’s understandable given the dire situation that they’re facing,” says Barry Rothman, Housing Counseling Program Manager at Consolidated Credit. “Even renters that done everything right when applying for these programs are having to wait weeks to get a response in some cases. In the meantime, we’re doing everything we can to put them in contact with other nonprofit organizations and resources that can help while they wait to hear if they are approved.”

Rothman says it’s critical that renters who need assistance funds make sure that they apply soon and complete their application correctly to ensure it can get processed quickly.

“If you’re applying to get rental assistance, call us,” Rothman says. “A housing counselor can assist you in completing your application and ensuring you have all the documentation you need to get approved. Even when it comes to answering a question like what caused your hardship, which is on all the applications, there are facts that are important to include and things that are better to leave out. Our team can help ensure you include all the information necessary to get approved for the help you need.”

More emergency rental assistance questions answered

Although there is no deadline for these programs, they are on a first-come, first-serve basis. Some municipal and county programs like Miami-Dade have already closed. So, you want to apply as soon as possible to ensure you get the funds you need before they run out.

It’s important to note that if your municipal or county program has already closed, you can still apply for the Florida state emergency rental assistance program through

Emergency rental assistance funds can be used to cover past-due or current rent payments and past-due or current utilities. Programs for specific states, counties, or municipalities may have different rules on how many months of past-due (arrears) payments can be covered.

The Emergency Rental Assistance Program has been expanded, so if you’ve previously been turned down apply again. You may get approved under a new ERAP even if you were denied under a previous program.

Not at all. The money you receive through an Emergency Rental Assistance Program is essentially a gift. Not only do you not need to pay it back, but it’s also not treated as taxable income according to the IRS. So, you do not need to pay it back and you will not be taxed on the money in next year’s income taxes.

Yes. Some nonprofit organizations may be able to provide additional resources that can provide support while you wait for your application to process. In some cases, nonprofit organizations may be able to provide advances to households that are at high risk of eviction.

The U.S. Treasury has even stated they are “establishing guidelines for state and local programs to engage with non-profit organizations able and willing to take on the financial risk of advancing assistance prior to an application being fully processed to speed aid to at-risk households.”

Rothman says that Consolidated Credit’s housing counselors can help connect renters with these types of resources. For example, he recently connected a Broward County Veteran with Mission United, while the family waited for their Broward ERAP application to process.

Get free rental assistance counseling from a HUD-certified housing counselor.

Rental Assistance in Broward County

Consolidated Credit’s housing counseling team is currently assisting Broward County residents with rental assistance applications. You can call 800-204-0557 to ask questions and get help to get through the application process.

NOTE: If you live in the City of Fort Lauderdale, there is a city program that you can apply for. Call us for more information about this program.

There are four types of expenses that Broward ERAP can help you cover:

  1. Up to 12 months of past-due rent, including contracted late fees
  2. Up to 12 months of past-due utility payments, including electric, gas, water, and trash removal
  3. Up to three months of future rent payments
  4. Relocation expenses, such as a rental security deposit, application fees, and even hotel costs

Eligible households can receive up to 12 months of assistance. However, you can also get additional three months if you can demonstrate the extra payments are needed to stabilize your household.

Eligibility for Broward ERAP is based on your household situation. An “eligible household” is defined as a rental household where at least one or more individuals meet the following criteria:

  • Qualified for unemployment, experienced a reduction in income, or incurred significant costs as a result of financial hardship caused by COVID-19
  • Is able to demonstrate a risk of experiencing homelessness or housing instability, such as an eviction notice, utility shutoff notice, or past-due notices
  • You must have a household income at or below 80% of the Area Median Income (AMI) for a household of your size in Broward County

Priority will be given to applicants whose household income is at or below 50% of AMI, those who have been unemployed 90 days prior to the application, and anyone with an active eviction status.

You can apply for Broward County’s Emergency Rental Assistance Program online. There are also four intake locations where you can apply in person if you do not have access to a computer or need assistance.

Consolidated Credit 
5701 W. Sunrise Blvd.
Plantation, FL 33313

Housing Foundation of America
2400 N. University Drive, Suite 200
Pembroke Pines, FL 333024

Housing Foundation of America
1773 N. State Road 7, Suite 101-D
Lauderhill, FL 33313

Crisis Housing Solutions (at the Northwest Family Success Center)
10077 NW 29th St.
Coral Springs, FL 33065

You must call the scheduling hotline at 1-800-204-0557 to schedule an appointment. They will also go over all the documentation you will need to bring with you to complete the application.

Residents of the City of Fort Lauderdale can apply for rental assistance through their city program. You can call 1-800-204-0557 for more information.

The following cities and municipalities are eligible under the county program:

  • Coconut Creek
  • Cooper City
  • Coral Springs
  • Dania Beach
  • David
  • Deerfield Beach
  • Hallandale Beach
  • Hillsboro Beach
  • Hollywood
  • Lauderdale by the Sea
  • Lauderdale Lakes
  • Lauderhill
  • Lazy Lake
  • Lighthouse Point
  • Margate
  • Miramar
  • North Lauderdale
  • Oakland Park
  • Parkland
  • Pembroke Park
  • Pembroke Pines
  • Plantation
  • Pompano Beach
  • Sea Ranch Lakes
  • Southwest Ranches
  • Sunrise
  • Tamarac
  • West Park
  • Weston
  • Wilton Manors

Rental Assistance in Palm Beach County

Palm Beach County has an Emergency Rental Assistance (ERA) program as well that covers rent and utility payments. The program is open until further notice.

  • You must be a Palm Beach County resident in a resident dwelling
  • Your household income must be at or below 80% of the Area Median Income (AMI) for a household of your size
  • You must qualify for unemployment or experienced a reduction in income either directly or indirectly as a result of COVID-19
  • You must be able to demonstrate a risk of homelessness or housing instability, such as providing eviction or past-due payment notices

Households will be given priority status if the household income is at or below 30% AMI, there is an eviction notice or a member of the household has been unemployed for more than 90 days.

The Emergency Rental Assistance (ERA) program in Palm Beach County will help you cover:

  • Up to 12 months of back rent, not including past-due rent owed prior to March 19, 2020.
  • Up to 12 months of past-due utilities
  • Up to three months of future rent payments, once arrears are paid

You can apply online through You can also receive in-person assistance through participating library branches in Palm Beach County. Assistance is available Monday through Friday 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.

Participating library branches:

  • Hagen Ranch Rd Branch, 14350 Hagen Ranch Rd, Delray Beach, FL 33446
  • Gardens Branch, 11303 Campus Dr, Palm Beach Gardens, FL 33410
  • Okeechobee Branch, 5689 Okeechobee Blvd, West Palm Beach, FL 33417
  • Glades Rd Branch, 20701 95th Avenue South, Boca Raton, FL 33434
  • Belle Glade Branch, 725 NW 4th St, Belle Glade, FL 33430
  • Acreage Branch, 15801 Orange Blvd, Loxahatchee, FL 33470
  • West Boca Branch, 18685 FL-7, Boca Raton, FL 33498 (TEMPORARILY UNAVAILABLE)
  • Royal Palm Beach Branch, 500 Civic Center Way, Royal Palm Beach, FL 33411
  • Greenacres Branch, 3750 Jog Rd, Greenacres, FL 33467
  • Main Library Branch, 3650 Summit Blvd, West Palm Beach, FL 33406

You can demonstrate an indirect loss of income to qualify for rental assistance if:

  • An individual that supported your household financially is no longer able to pay due to unemployment or loss of income caused by COVID-19
  • You incurred costs by caring for someone who had COVID-19
  • Your household experienced increased childcare costs due to COVID-19
  • Your household had increased utility costs as a result of COVID-19
  • You experienced an increase in medical costs due to COVID-19
  • Atlantis
  • Belle Glade
  • Boca Raton
  • Boyton Beach
  • Briny Breezes
  • Cloud Lake
  • Delray Beach
  • Glen Ridge
  • Greenacres
  • Gulf Steam
  • Haverhill
  • Highland Beach
  • Hypoluxo
  • Juno Beach
  • Jupiter
  • Jupiter Inlet Colony
  • Lake Clarke Shores
  • Lake Park
  • Lake Worth Beach
  • Lantana
  • Loxahatchee Groves
  • Manalapan
  • Mangonia Park
  • Ocean Ridge
  • Pahokee
  • Palm Beach
  • Palm Beach Gardens
  • Palm Beach Shores
  • Riviera Beach
  • South Bay
  • Tequesta
  • Town of South Palm Beach
  • Village of Golf
  • Village of North Palm Beach
  • Village of Palm Springs
  • Village of Royal Palm Beach
  • Wellington
  • West Palm Beach
  • Westlake

If you need more information about Palm Beach County’s Emergency Rental Assistance (ERA) program, call 561-355-4792 or email [email protected].

Rental Assistance in Miami-Dade County

Miami-Dade’s Emergency Rental Assistance Program 2.3 (ERAP 2.3) has already closed. If you live in Miami-Dade County and need rental assitance you can still apply for the assistance through the state program through

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